Privacy Policy

Your Financial Privacy is Our Priority

At TrackMyMoney, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and share information gathered through our website and mobile application.

By using TrackMyMoney, you acknowledge that you accept the practices and policies outlined below, and you hereby consent that we will collect, use, and share your information as described in this Privacy Policy.

Remember that your use of TrackMyMoney's Services is at all times subject to our Terms of Use, which incorporates this Privacy Policy. Any terms we use in this Policy without defining them have the definitions given to them in the Terms of Use.

Last Updated: June 15, 2024

Information We Collect

Account Information

  • Name, email address, and login credentials
  • Contact information for account management and support
  • Profile preferences and settings

Financial Data

  • Transaction details (dates, amounts, descriptions, locations)
  • Account balances and history
  • Account type information (checking, savings, credit cards, investments)
  • Budget settings and category information
  • Custom rules and categorization preferences
  • Financial goals and milestones

Technical Information

  • Device data (IP address, browser type, operating system)
  • Usage statistics and interaction data
  • Performance and error logs
  • Cookies and similar tracking technologies
  • Session information including visit duration and pages viewed

Email Transaction Data

  • Content from financial notification emails (when enabled)
  • Transaction information extracted from email notifications
  • Email account access credentials (stored securely)
  • Email metadata for processing and verification

User-Generated Content

  • Notes and comments added to transactions
  • Custom categories created within the system
  • Communications with our support team
  • Feedback and survey responses

How We Use Your Information

We use the information we collect to:

Provide Core Services

  • Process and display your financial transactions
  • Categorize spending and track budgets
  • Generate financial visualizations and reports
  • Facilitate account management and balance tracking
  • Authenticate your identity and secure your account
  • Process requests and respond to your inquiries

Enhance User Experience

  • Customize the application based on your preferences
  • Apply your custom rules for transaction categorization
  • Provide responsive customer support
  • Improve our services through usage analytics
  • Troubleshoot issues and optimize performance
  • Send service updates and notifications

AI-Powered Features

  • Power the financial assistant with relevant contextual information
  • Generate personalized financial insights
  • Process natural language queries about your finances
  • Create custom visualizations based on your questions
  • Analyze spending patterns for personalized recommendations
  • Detect and alert you to unusual activity or potential fraud

Service Improvement

  • Conduct research and analysis on how users interact with our services
  • Develop new features and functionality
  • Test and verify the effectiveness of potential service improvements
  • Fix bugs and resolve technical issues
  • Train and improve our machine learning algorithms (using anonymized data)

Business Purposes: We will never sell your financial data or personal information. We may process your data for our legitimate business interests, such as fraud prevention, security enhancement, marketing our own services to you, and conducting analytics to improve our offerings. You have the right to object to such processing at any time by contacting us.

AI Technology and Your Data

TrackMyMoney utilizes artificial intelligence to enhance your financial management experience. Our AI features are designed with privacy in mind:

How Our AI Uses Your Data

  • Transaction data is processed to provide intelligent categorization
  • Natural language queries are analyzed to generate relevant financial insights
  • Chat history is maintained to provide context for the financial assistant
  • Your financial data is used to create visualizations that answer your specific questions
  • Spending patterns are analyzed to identify trends and provide recommendations

When you interact with our AI features, your queries and relevant financial data are processed securely. We utilize OpenAI's technology for some aspects of our AI system, but all data is anonymized and secure transfer protocols are used. Your financial data is never used to train general AI models.

Third-Party AI Service Providers

To power certain AI features, we may transmit data to third-party AI service providers such as OpenAI. When we do so:

  • We remove or minimize personally identifiable information where possible
  • We use secure transfer protocols when available
  • We maintain contractual safeguards with these providers
  • We limit data transmission to only what is necessary for the specific feature
  • We regularly review and audit these data sharing practices

Important Security Notice: While we implement various security measures, our service currently does not use encryption for all data at rest or in transit. We strive to protect your personal information through other security controls, but you should be aware of this limitation. You are also responsible for maintaining the confidentiality of your login credentials and should notify us immediately of any unauthorized access or use of your account.

Sharing of Your Information

We may share the information we collect in the following situations:

Service Providers

We may share your information with third-party vendors and service providers that perform services for us or on our behalf, including data storage, hosting, technical support, analytics, and payment processing. These service providers are contractually bound to only use your data as necessary to provide services to us and in accordance with this Privacy Policy.

With Your Consent

We may share your information with third parties when you have given us your consent to do so. For example, if you enable features that connect to external services or accounts, we will share data as necessary to enable those connections.

Legal Requirements

We may disclose your information as required by law, such as to comply with a subpoena, legal proceedings, or similar legal process, or when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any such change in ownership or control of your personal information.

Important: We will never sell your financial information to third parties for marketing purposes. Any sharing of your information is done solely to provide, maintain, and improve our services to you, or as required by law.

Data Security Measures

Protecting your financial information is our highest priority. We implement comprehensive security measures:

Technical Safeguards

  • Secure database with row-level security
  • JWT-based authentication with strict validation
  • Regular security audits and testing
  • Multi-layered firewall protection
  • Intrusion detection systems
  • Regular vulnerability assessments

Operational Controls

  • Role-based access control for all operations
  • Strict request validation and sanitization
  • Comprehensive security headers implementation
  • IP-based rate limiting to prevent abuse
  • Staff training on security best practices
  • Background checks for all employees
  • Ongoing compliance monitoring

Important Note: While we implement industry-standard security measures, no method of electronic transmission or storage is 100% secure. We strive to protect your personal information but cannot guarantee absolute security. You are also responsible for maintaining the confidentiality of your login credentials and should notify us immediately of any unauthorized access or use of your account.

Your Privacy Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access and Control

  • Access and download your personal data
  • Update or correct your information
  • Request deletion of your account and data
  • Opt out of certain data processing activities
  • Control AI feature usage in settings

California & Global Rights

  • Right to know what personal information is collected
  • Right to know whether personal information is sold or disclosed
  • Right to opt-out of the sale of personal information
  • Right to access your personal information
  • Right to equal service and price

To exercise these rights, you can:

  • Use the privacy controls in your account settings
  • Contact us at [email protected]
  • Submit a request through our website at https://trackmymoney.app/contact

Verification: To protect your privacy, we may need to verify your identity before processing your request. We will respond to your request within the timeframe required by applicable law.

Data Retention and Deletion

We retain your personal information for as long as necessary to provide you with our services, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods may vary based on the type of data and applicable laws.

Account Deletion

When you delete your account, we will:

  • Permanently delete your personal profile information
  • Remove your financial data from our active systems
  • Delete any custom categories, rules, and preferences you've created
  • Remove your chat history with our AI assistant

Some information may remain in our backup systems for a period of time before it is completely purged. Additionally, we may retain certain information as required by law or for legitimate business purposes, such as fraud prevention.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to personalize your experience. These technologies help us:

  • Remember your login status and preferences
  • Analyze how you use our services
  • Improve site performance and user experience
  • Secure your account by detecting suspicious activities

You can manage cookie preferences through your browser settings. Please note that blocking certain cookies may impact your ability to use some features of our services.

Children's Privacy

Our services are not directed to children under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will promptly take steps to delete such information from our systems.

If you believe we may have collected information from a child under 18, please contact us at [email protected].

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make changes, we will update the "Last Updated" date at the top of this policy and notify you through:

  • Email notifications to your registered email address
  • In-app notifications or banners
  • A notice on our website

Your continued use of our services after such changes means you accept the revised Privacy Policy. We encourage you to periodically review this policy to stay informed about how we are protecting your information.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TRACKMYMONEY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES;
  • ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY PERSONAL INFORMATION STORED THEREIN;
  • ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICES;
  • ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE THAT MAY BE TRANSMITTED TO OR THROUGH OUR SERVICES;
  • ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICES; OR
  • THE DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY THIRD PARTY.

IN NO EVENT SHALL OUR AGGREGATE LIABILITY EXCEED THE GREATER OF ONE HUNDRED U.S. DOLLARS (U.S. $100.00) OR THE AMOUNT YOU PAID US, IF ANY, IN THE PAST SIX MONTHS FOR THE SERVICES GIVING RISE TO THE CLAIM.

THE LIMITATIONS OF THIS SECTION SHALL APPLY TO ANY THEORY OF LIABILITY, WHETHER BASED ON WARRANTY, CONTRACT, STATUTE, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, AND WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF ANY SUCH DAMAGE.

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact our Data Protection Officer at:

TrackMyMoney

Email: [email protected]

Website: https://trackmymoney.app/contact

Last Updated: June 15, 2024